Email Archiving for ERMS and Interaction Center in SAP CRM
hi john. thanks for this post. this makes me thinking that sap at least acknowledges that there is a problem here. as you’ve pointed out the email implementation is complex and consists of different disconnected data objects: sapoffice documents, erms workflow and erms data (crmd_erms* tables) and there is no holistic approach to remove/ archive the data from the system.
Archiving SAP Office Mails (SOC3) - Tech Community
"hi all, i am trying to archive sap office mails from table soc3 by running the report rssodfre. but after the reports completes, we notice that the report indicates to have deleted certain data. but when we verify with the count o= f the table, the count remains the same before and after the deletion. in case any of you have successfully archived
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