Jitbit.com

Connect Your Email To Jitbit-Helpdesk Integration In 2

• Set up the Email by Zapier trigger, and make magic happen automatically in Jitbit Helpdesk
• Zapier's automation tools make it easy to connect Email by Zapier and Jitbit Helpdesk

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Connect Your Email-Parser To Jitbit-Helpdesk Integration

• Set up the Email Parser by Zapier trigger, and make magic happen automatically in Jitbit Helpdesk
• Zapier's automation tools make it easy to connect Email Parser by Zapier and Jitbit Helpdesk

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Sending An E-mail From A Device With A Mail Relay

• The server address (MAIL), corresponds to a symbolic name on the GateManager server that directs the mails to a SMTP server
• The Server Virtual address should just specify the SMTP port DEV1:25 (assuming DEV1 on the SiteManager is used).

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Support Contacts And Escalation Process

• E-mail: [email protected]
• This covers: · General issues not involving any non-critical technical support · Change requests · General questions
• Always, generate a support ticket by sending an email to [email protected]

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Jitbit Software Resources For IT Pros

• Jitbit Helpdesk is a product built for a single purpose – being a ticketing system for email customer support
• However, we don’t want to force our users to work in Jitbit in a certain “right way”.

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Working With SiteManager SMS And Email Alerts

TCP/UDP – with an Ethernet connection to the SiteManager an SMS or Email can be sent by establishing a TCP session from the PLC to a port (default) 26864) on the Uplink or DEV interface and send a message such as: /+4511223344/Tank level low.

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